Privacy Policy

1. Introduction & Scope

Welcome to Stitch & Co. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (stichandco.mmindsdemo3.com) or use our tailoring, stitching, and alteration services in the UAE.

2. Information We Collect

We may collect personal information that you voluntarily provide to us. This includes your name, email address, phone number, delivery address, and payment details. For our custom tailoring and corporate uniform services, we also collect specific clothing measurements, fit preferences, and style requirements.

3. How We Use Your Information

The information we collect is used strictly to:

  • Provide and deliver requested services, including corporate uniforms, abayas, gents/ladies tailoring, and alterations.

  • Process transactions and send related billing or invoice information.

  • Communicate with you regarding order progress, fitting schedules, and customer support.

  • Improve our website functionality and overall customer experience.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website, delivering orders, or processing payments, provided they agree to keep this information confidential. We may also disclose information when strictly required by UAE law.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience, analyze site traffic, and maintain session preferences. Cookies help us understand how you interact with our platform. You can choose to disable cookies through your browser settings, though this may affect the functionality of certain site features.

6. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, please note that no method of transmission over the internet or electronic storage is completely secure.

7. Data Retention

We retain your personal data and tailoring measurement profiles only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and maintain a seamless re-ordering experience for your future tailoring needs.

8. Your Data Protection Rights

You have the right to access, update, correct, or request the deletion of your personal data. If you wish to exercise any of these rights, update your measurement profiles, or request a copy of the information we hold about you, please contact our support team.

9. Third-Party Links

Our website may contain links to third-party websites or external services. We are not responsible for the privacy practices, policies, or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit before submitting personal data.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our operational practices or legal requirements. Any updates will be posted directly on this page, and we encourage you to review this policy periodically.